Salesforce Business Analyst II

Diasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. With a legacy spanning over 50 years, we've earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world.

Our broad offering of diagnostic tests and Licensed Technology solutions, made available thanks to ongoing investments in research, positions us as the player with the widest range of specialty solutions in the sector and identifies us as the "Diagnostics Specialist."

Why Join Diasorin?

• Impactful Work: When you join Diasorin, you become part of a team that's dedicated to improving lives. Your contributions will directly impact patient care, making a meaningful difference in the world.

• Global Reach & Innovation: Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world, expanding your horizons, and contributing to global healthcare solutions at the forefront of the diagnostic industry.

Diverse and Inclusive Culture: We believe in the strength of diversity, and our inclusive culture reflects this commitment. We value your unique perspective and offer a supportive, collaborative environment where everyone can thrive.

Join Our Team: If you're passionate about innovation, diversity, and making a positive impact on healthcare, Diasorin is the place for you. We're looking for passionate and talented individuals who are ready to embrace new challenges and drive healthcare solutions forward.

Are you ready to be part of a dynamic team that's shaping the future of diagnostics? Join Diasorin and become a catalyst for change in the world of healthcare. Apply today and be a part of our exciting journey toward a healthier, more connected world. Together, we can make an impact!

SALESFORCE BUSINESS ANALYST II

Job Summary

Providing functional and technical Salesforce.com applications expertise for Luminex personnel. Delivering and continuously improving business applications and processes. Responsibilities include business requirements gathering, functional analysis, deployment and sustaining support, both locally and globally as required, as well as managing interfaces between Salesforce.com and Oracle applications.

Key Responsibilities and Duties

• Provide both functional and technical expertise and direction as it relates to marketing/sales/service business
• systems and processes.
• Organize and lead projects of varying scope and complexity. Projects may pertain to new functionality,
• process improvement, problem resolution, new business model requirements, upgrades, etc.
• Collaborate with, and provide overlapping support within the business analyst team.
• Interact daily with business personnel, i.e. directors, managers, professionals and staff, providing sustaining
• support as required.
• Perform system administrative duties as assigned.
• Support business processes in Austin and around the globe as required.
• Develop and maintain custom reports and dashboards using Salesforce CRM Analytics (Tableau CRM/Einstein Analytics). 
• Ensure data accuracy, consistency, and integrity across all reports and dashboards
• Other duties as assigned.
•  

Qualifications

• Bachelor’s in computer science, engineering, business, or similar field of study and four years’ relevant experience.
• In the absence of a degree, candidates with relevant experience will be considered.
• Proficiency in Salesforce CRM and its reporting and analytics tools.  (Salesforce CRM Analytics, Tableau CRM/Einstein Analytics).
• Complete understanding of Recipes, Datasets, Stories, Lenses, Data Preparation, and other items associated with CRM Analytics.
• Experience working independently in a fast-paced environment with rapidly changing priorities.
• relevant experience, including at least 2 years as a business analyst in a manufacturing/sales/service environment or similar professional setting, preferably medical device.
•  Experience in data modelling, process mapping and specification documentation
•  Experience in developing, implementing and maintaining system processes and procedures Salesforce.com (SFDC) CRM experience, in-depth understanding of capabilities and constraints.
• SFDC experience through entire systems development life cycle including problem definition, solution design, development (understanding of APEX and test classes and triggers, process flows) testing and support.
• Good understanding of SFDC data and security model, user profiles, roles and permission sets
• Extensive experience in data modelling, process mapping and specification documentation Project lead and project management experience
• Excellent written, oral and interpersonal skills
• Good command of Software Development Life Cycle (SDLC) methodologies Experience facilitating workshops and discussion sessions
• Salesforce Administrator certification SFDC ServiceMax experience Configure Price Quote (CPQ) and Contract Lifecycle Management (CLM) experience on SFDC, experience with Apttus or similar application
•  Oracle applications including Order Management, Advanced Pricing, Field Service
• Data migration experience between Oracle ERP and SFDC, Informatica experience a plus.
• Familiarity with SQL/SOQL tools

Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and Canada and to complete the required employment eligibility verification document form upon hire.

Diasorin is committed to providing reasonable accommodations for qualified individuals with disabilities. If you are a US or Canada candidate and require assistance or accommodation during the application process, please contact the North America Talent Acquisition Team at hrtalent@diasorin.com or 1-800-328-1482 to request an accommodation.

The above job description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Diasorin reserves the right to modify or amend this job posting as needed to comply with local laws and regulations.

Please note that offers of employment at Diasorin may be contingent upon successful completion of a pre-employment background check and drug screen, subject to applicable laws and regulations.

This position is not eligible for partnership with a third-party search firm vendor without expressed, written consent from the Diasorin Human Resources Department.