Account Manager

Diasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. With a legacy spanning over 50 years, we've earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world.

Our broad offering of diagnostic tests and Licensed Technology solutions, made available thanks to ongoing investments in research, positions us as the player with the widest range of specialty solutions in the sector and identifies us as the "Diagnostics Specialist."

Why Join Diasorin?

• Impactful Work: When you join Diasorin, you become part of a team that's dedicated to improving lives. Your contributions will directly impact patient care, making a meaningful difference in the world.

• Global Reach & Innovation: Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world, expanding your horizons, and contributing to global healthcare solutions at the forefront of the diagnostic industry.

Diverse and Inclusive Culture: We believe in the strength of diversity, and our inclusive culture reflects this commitment. We value your unique perspective and offer a supportive, collaborative environment where everyone can thrive.

Join Our Team: If you're passionate about innovation, diversity, and making a positive impact on healthcare, Diasorin is the place for you. We're looking for passionate and talented individuals who are ready to embrace new challenges and drive healthcare solutions forward.

Are you ready to be part of a dynamic team that's shaping the future of diagnostics? Join Diasorin and become a catalyst for change in the world of healthcare. Apply today and be a part of our exciting journey toward a healthier, more connected world. Together, we can make an impact!

About the Role

We are looking for a full-time Account Manager/Senior Account Manager for NSW and other assigned territories. This role will be based in Sydney where our Head Office and Training Centre is, and report to the National Sales Manager, ANZ.

This role provides expert diagnostic advice and business development into the clinical streams for our evolving product portfolio. This role will be responsible for customer satisfaction and engagement, collaborating strongly with various stakeholders to defend and extend customer contracts and value. This role will be responsible for upholding and promoting the Brand Image of DiaSorin into clinical streams such as Core Labs, Virology, Microbiology, Molecular Biology and any allied clinical areas. This role will liaise successfully with all members of the Diasorin team.

Key Responsibilities

• In concert with the NSM, create, and deliver the annual budget cycle, incorporating agreed product and customer strategies to help achieve success
• Drive projects, making sure the commercial team are delivering customer satisfaction
• Monthly reporting and consistent use of CRM tools
• Be a trusted advisor for a strong and loyal customer base
• Create, maintain, manage key customer relationships
• Collaborate to help deliver strong brand awareness via conferences, user group meetings, review meetings and Diasorin TV
• Evaluations/Trials scientific collaboration with Product Management
• Partner with the Laboratory Diagnostic sales team in the many National accounts.

About You

You must be a self-motivated, enthusiastic, and technically capable person to partner with our growing team. You have the drive and acumen to support the National Sales Manager in assigned accounts, combining hands-on technical support, (collaborating with Product Managers and the technical service team) and business development activity. You will have a desire to learn and contribute to our highly professional group, and to our loyal customers. You have significant experience in a clinical diagnostics lab, ideally with demonstrated managerial experience, or experience with a current IVD supply company, or both. This is partially a ‘’gloves on’’ role. Previous experience with DiaSorin products is an advantage but not mandatory.

You possess strong interpersonal/communication skills, emotional & social intelligence, and above all, the personal integrity required to represent our company and our brands. You will want to grow, learn and enjoy the clinical aspects of our product lines. You need to have the following attributes to be considered:

• Impressive Biomedical Science qualifications and experience in a clinical laboratory. Immunoassay, Serology, Microbiology, and/or Molecular Diagnostics experience preferred.
• Demonstrated hands-on and managerial experience in the above
• Excellent PC and software skills.
• Helpful/advisory attitude.
• Team Player, with ability to work independently.
• Flexibility to travel interstate and overseas.
• Valid driver’s licence and Passport.
• Excellent written and spoken English capabilities.
• Respect for safe workplace practices, including compliance with any public health order for mandatory vaccination.
• Ambition to go to the next level with your capabilities and career.

Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

The above job description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Diasorin reserves the right to modify or amend this job posting as needed to comply with local laws and regulations.

Please note that offers of employment at Diasorin may be contingent upon successful completion of a pre-employment background check and drug screen, subject to applicable laws and regulations.

This position is not eligible for partnership with a third-party search firm vendor without expressed, written consent from the Diasorin Human Resources Department.