Technical Applications Specialist, APAC Export

Diasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. With a legacy spanning over 50 years, we've earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world.

Our broad offering of diagnostic tests and Licensed Technology solutions, made available thanks to ongoing investments in research, positions us as the player with the widest range of specialty solutions in the sector and identifies us as the "Diagnostics Specialist."

Why Join Diasorin?

• Impactful Work: When you join Diasorin, you become part of a team that's dedicated to improving lives. Your contributions will directly impact patient care, making a meaningful difference in the world.

• Global Reach & Innovation: Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world, expanding your horizons, and contributing to global healthcare solutions at the forefront of the diagnostic industry.

Diverse and Inclusive Culture: We believe in the strength of diversity, and our inclusive culture reflects this commitment. We value your unique perspective and offer a supportive, collaborative environment where everyone can thrive.

Join Our Team: If you're passionate about innovation, diversity, and making a positive impact on healthcare, Diasorin is the place for you. We're looking for passionate and talented individuals who are ready to embrace new challenges and drive healthcare solutions forward.

Are you ready to be part of a dynamic team that's shaping the future of diagnostics? Join Diasorin and become a catalyst for change in the world of healthcare. Apply today and be a part of our exciting journey toward a healthier, more connected world. Together, we can make an impact!

Job Scope

We are looking for a full-time Technical Applications Specialist to join our APAC Export team. The work location of this role is flexible. This role can be based in Singapore, Bangkok (Thailand), Ho Chi Minh City (Vietnam), or Kuala Lumpur (Malaysia). This role will report to the Export Director, APAC who is based in Singapore. 

The scope for the role is wide, considering both pre and post sales scientific and technical support. The role supports the sales & marketing team, helping with training and scientific verifications, validations, evaluations as well as post-installation and ongoing support to distributors and end customers. This role is high energy and highly collaborative, bringing together many stakeholders in projects. Being a part of both APAC Export (approximately 24 countries in Asia) and the wider APAC team, which includes India and ANZ, you are a strong and confident scientist who manages well the communication and project management that often goes with the role. You understand the need for some people skills as well as technical skills and you have a strong ability and desire to travel frequently in the region, and occasionally outside the region for training or conferences. This role requires the confidence to be independent in your approach and the skill and desire to collaborate. 

Key Duties and Responsibilities

• Scientific and technical lead to Diasorin APAC Export customers along with APAC Regional Product Managers

• Successfully collaborate with APAC Export team, Distributors and end customers on projects and product evaluations

• Manage the communication between distributors, end customers to Corporate especially with Product Enquiries, or complaints.

• Training of distributors and end customers through travels in the APAC region

• Occasional scientific/technical presentations, regulatory coordination and Reporting as required

Education, Experience, and Qualifications 

You must be a self-motivated, enthusiastic, and technically capable person to partner with our growing team. You have significant experience in a clinical diagnostics lab, ideally with demonstrated immunoassays evaluation experience, or experience with a current IVD supply company, or both. Previous experience with Diasorin products is an advantage but not mandatory.

You possess strong interpersonal/communication skills, emotional & social intelligence, and above all, the personal integrity required to represent our company and our brands. You will want to grow, learn and enjoy the clinical aspects of our product lines. You need to have the following attributes to be considered:

• Minimum 5 years IVD Clinical diagnostics systems experience, ideally working knowledge of immunodiagnostic equipment, infectious diseases, and molecular diagnostics.

• Previous experience in a highly regulated environment and biotechnology industry and/or professional experience as application specialist in a clinical department at hospital or laboratory or IVD industry.

• Hands-on experience in doing the evaluation of diagnostics testing.

• Knowledge and skills in assay evaluation following CLIA & CAP guidelines, operating software for IVD instruments and test quality monitoring.

• Knowledge and understanding of immunology and immunoassay technology.

• Ability to demonstrate and explain correct operation of equipment and software.

• Seasoned experience using Microsoft Power Point, Work and Excel.

• Very good knowledge of modern software incluidng QC packages.

• Excellent communication skills and prompt internal / external customer response rate.

• High problem-solving and decision-making capability.

• Effective project management and analytical skills.

• Interdisciplinary thought and quality awareness.

• Well-organized, ability to work well independently as well as part of a team.

• Fluent and clear spoken and written English, other Asian languages an advantage.

• Mandatory flexibility, preferably enjoys extensive travel. Administratively, work from home.

What we offer

Receive a competitive salary and benefits package as you grow your career at DiaSorin. Join our team and discover how your work can impact the lives of people all over the world.

Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

The above job description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Diasorin reserves the right to modify or amend this job posting as needed to comply with local laws and regulations.

Please note that offers of employment at Diasorin may be contingent upon successful completion of a pre-employment background check and drug screen, subject to applicable laws and regulations.

This position is not eligible for partnership with a third-party search firm vendor without expressed, written consent from the Diasorin Human Resources Department.